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Got Questions? Complaints? Love Letters? Fun Memes? We're Listening.

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Before you ask, no, we can't help you kill your manager. Just so we're clear.

But yes, we can help with your orders and skin problems. So if you: Need help with stalking your order? Received a package that looks like it went through war? Have a burning skincare question? Want to tell us we changed your life (or just your face)?

Email Us (Because we're too cool for call centres) at dearglowinggods@yesterdayskincare.com  for order issues, skincare emergencies, and existential crises. Whatsapp Us (If you’re too cool to not use emails)

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Frequently Asked Questions

Before you reach, find answers to your most common questions about orders, delivery, returns, and more

Nah, we just crushed some plastic, added glitter, and called it Ayurveda. OF COURSE, THEY ARE. 100% real Ayurvedic, made by doctors, farm-sourced goodness, no greenwashing here.

Yes, because we actually make skincare that works for your face. No burning, no tingling, no drama. Just real, gentle ingredients that work. But hey, do a patch test first. Your skin deserves a heads-up.

Because your face doesn’t need to smell like a garden. If you want something that smells like flowers your boyfriend never got you, buy a perfume, not skincare.

Yes, if you actually want to fix your skin like a responsible human. Each product does its own job, but together, they’re a dream team.

Oh, so NOW you’re impatient? Don’t worry, we got you. Check your email and WhatsApp for tracking info. If it’s still missing, email us at dearglowinggods@yesterdayskincare.com with your order number (and maybe some good jokes so we might consider letting you in our secret cult).

If you got an email or WhatsApp confirmation, congratulations 🎉 You’re officially part of the good skin club. If not, check your spam folder, your internet connection, and maybe your life choices.

Did you ghost the delivery guy and his calls? If not, check your tracking link. Still missing? Email us at dearglowinggods@yesterdayskincare.com, and we’ll hunt it down like a mom looking for her missing Tupperware.

Delivery can take a little longer due to unexpected delays - bad weather, too many chai breaks at the courier office, or just the universe testing your patience.

Check your tracking link for updates (WhatsApp/email). If it still looks like it’s stuck in traffic, email us at dearglowinggods@yesterdayskincare.com and sit tight (maybe go wipe the dust off those books you thought you would read someday).

If we haven’t shipped it yet, email us ASAP at dearglowinggods@yesterdayskincare.com with the correct address. If it’s already on the way, well… maybe make friends with your neighbors.

The delivery guy might call you, but he’s not your crush - don’t expect a long conversation. If you miss the call, just track your order or reschedule with the courier service.

If your cart is treating itself to luxury (aka meets our free shipping limit i.e. above Rs. 800), shipping is on us. Otherwise, standard shipping charges apply.

We’re working on it. For now, we’re keeping it local like a well-kept secret. But stay tuned!

Had a change of heart? If we haven’t shipped it yet, email us with your order number. If it’s already on the way… well, looks like you’re about to have really nice skin. If you still want to cancel, just don’t accept it when it arrives (but trust us, your skin will be mad at you).

Once approved, refunds take 5-7 business days to reflect in your account. We wish we could do it faster, but sometimes banks move slower than your ex’s WhatsApp replies.

We’ll send you updates via email/WhatsApp. If you haven’t heard from us in a while, check your spam folder, and if it’s still missing, hit us up. We’re fast - just not as fast as your impulse purchases.

Nope, discount codes are like exes 🤷‍♀️ you don’t get them back. But don’t worry, we might run offers again, so stay tuned!

Unless you haven’t used half of the sachets and sold some of them to your friends, yes, we got you. Read our Refund Policy like a responsible adult.

If your order arrived damaged or faulty, we’ll replace it - no stress. Just email dearglowinggods@yesterdayskincare.com with your order details and proof. We got you! (But don’t try to make a fool out of us - we’re cleverer than we look.)

If you ordered from another platform, you gotta take it up with them first. We don’t ghost our customers, but we also don’t run their policies.

Wrong product? Damaged goods? Missing items? We got you. Used it, and then decided you suddenly don’t want it anymore? That’s a no, bestie.

If we messed up, of course. If you just changed your mind after using half of it, that’s between you and your shopping addiction. Yeah, that’s not how skincare (or life) works.

If we send the wrong thing, we’ll fix it ASAP. If you ordered the wrong thing, well… maybe double-check next time?

Check with your neighbors, security guard, or that one family member who signs for all your parcels. Still missing? Email us at dearglowinggods@yesterdayskincare.com, and we’ll help sort it out.

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Still got Questions? Hit us up. We promise we’ll answer (unless it's 2 AM, then we’re sleeping).